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Howlin' Moon Dog Sports Store Complaint - Never Use Howlin' Moon Dog Sports Store - Dog Sweatshirt
Howlin' Moon Dog Sports Store Complaint

Howlin' Moon Dog Sports Store Complaint

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Never Use Howlin' Moon Dog Sports Store - Dog Sweatshirt


Wow, where do I begin to describe the horrible experience I had with this company. I ordered a dog sweatshirt for a Christmas gift for someone on December 15, 2009. I even paid extra for expedited shipping. It is now January 19th and I still haven't received it. I tried many times to contact the company to find out where my order was and then to cancel my order. No one got back to me until this weekend. They sent me hateful emails questioning my mental stability and threatened to contact my place of business to tell them I wasn't doing my job because I was worrying where my order was. I have NEVER had such horrible customer service in my life. I still have not been given my money back or gotten my order. NEVER USE THIS COMPANY.


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Comments


xxlucky89xx says: (8 years ago)
 0
I had the same problem with these people they are horrible and do not give a phone number to call it's all done over email. and customer service was the worst they asked me who p@ssed in my cheerios. They are horrible do not use them!!!



Watchdog says: (8 years ago)
 0
Howlin' Moon employees must but out howlin' at the moon because they do not answer their phone messages nor their emails. It has been over a month since I placed my order, and I am still waiting. I was only taken for $30.00, but all of their products can be found on other online stores. I wish I would have read the other complaint before I bothered looking at their site. Better Business Bureau reports an "F" for this company. Howlin' Moon doesn't seem to care. You've been warned!



illhha840 says: (8 years ago)
 0
I also have had a horrible experience with Howlin Moon Dog Store. I wish I would have read this before I ordered. I sent order 02/14/10 - I have had responses from them, but they are all insulting, and they have never answered a question about why I do not have my merchandise. Of course they have the money. DO NOT USE THEM




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